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PRSA's Code of Professional Standards
Approved by the PRSA Assembly October, 2000
Preamble
Public Relations Society of America Member Code of Ethics 2000
This Code applies to PRSA members. The Code is designed to be a useful
guide for PRSA members as they carry out their ethical responsibilities.
This document is designed to anticipate and accommodate, by precedent,
ethical challenges that may arise. The scenarios outlined in the Code
provision are actual examples of misconduct. More will be added as experience
with the Code occurs.
The Public Relations Society of America (PRSA) is committed to ethical
practices. The level of public trust PRSA members seek, as we serve the
public good, means we have taken on a special obligation to operate ethically.
The value of member reputation depends upon the ethical conduct of everyone
affiliated with the Public Relations Society of America. Each of us sets
an example for each other - as well as other professionals - by our pursuit
of excellence with powerful standards of performance, professionalism,
and ethical conduct.
Emphasis on enforcement of the Code has been eliminated. But, the PRSA
Board of Directors retains the right to bar from membership or expel from
the Society any individual who has been or is sanctioned by a government
agency or convicted in a court of law of an action that is in violation
of this Code.
Ethical practice is the most important obligation of a PRSA member. We
view the Member Code of Ethics as a model for other professions, organizations,
and professionals.
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PRSA Member Statement of Professional
Values
This statement presents the core values of PRSA members and, more broadly,
of the public relations profession. These values provide the foundation
for the Member Code of Ethics and set the industry standard for the professional
practice of public relations. These values are the fundamental beliefs
that guide our behaviors and decision-making process. We believe our professional
values are vital to the integrity of the profession as a whole.
ADVOCACY
- We serve the public interest by acting as responsible advocates for
those we represent.
- We provide a voice in the marketplace of ideas, facts, and viewpoints
to aid informed public debate.
HONESTY
- We adhere to the highest standards of accuracy and truth in advancing
the interests of those we represent and in communicating with the public.
EXPERTISE
- We acquire and responsibly use specialized knowledge and experience.
- We advance the profession through continued professional development,
research, and education.
- We build mutual understanding, credibility, and relationships among
a wide array of institutions and audiences.
INDEPENDENCE
- We provide objective counsel to those we represent.
- We are accountable for our actions.
LOYALTY
- We are faithful to those we represent, while honoring our obligation
to serve the public interest.
FAIRNESS
- We deal fairly with clients, employers, competitors, peers, vendors,
the media, and the general public.
- We respect all opinions and support the right of free expression.
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PRSA Code Provisions
FREE FLOW OF INFORMATION
Core Principle
Protecting and advancing the free flow of accurate and truthful information
is essential to serving the public interest and contributing to informed
decision making in a democratic society.
Intent
- To maintain the integrity of relationships with the media, government
officials, and the public.
- To aid informed decision-making.
Guidelines
A member shall:
- Preserve the integrity of the process of communication.
- Be honest and accurate in all communications.
- Act promptly to correct erroneous communications for which the practitioner
is responsible.
- Preserve the free flow of unprejudiced information when giving or
receiving gifts by ensuring that gifts are nominal, legal, and infrequent.
Examples of Improper Conduct Under this Provision:
- A member representing a ski manufacturer gives a pair of expensive
racing skis to a sports magazine columnist, to influence the columnist
to write favorable articles about the product.
- A member entertains a government official beyond legal limits and/or
in violation of government reporting requirements.
COMPETITION
Core Principle
Promoting healthy and fair competition among professionals preserves
an ethical climate while fostering a robust business
environment.
Intent
- To promote respect and fair competition among public relations professionals.
- To serve the public interest by providing the widest choice of practitioner
options.
Guidelines
A member shall:
- Follow ethical hiring practices designed to respect free and open
competition without deliberately undermining a competitor.
- Preserve intellectual property rights in the marketplace.
Examples of Improper Conduct Under This Provision:
- A member employed by a "client organization" shares helpful
information with a counseling firm that is competing with others for
the organization's business.
- A member spreads malicious and unfounded rumors about a competitor
in order to alienate the competitor's clients and employees in a ploy
to recruit people and business.
DISCLOSURE OF INFORMATION
Core Principle
Open communication fosters informed decision making in a democratic society.
Intent
- To build trust with the public by revealing all information needed
for responsible decision making.
Guidelines
A member shall:
- Be honest and accurate in all communications.
- Act promptly to correct erroneous communications for which the member
is responsible.
- Investigate the truthfulness and accuracy of information released
on behalf of those represented.
- Reveal the sponsors for causes and interests represented.
- Disclose financial interest (such as stock ownership) in a client's
organization.
- Avoid deceptive practices.
Examples of Improper Conduct Under this Provision:
- Front groups: A member implements "grass roots" campaigns
or letter-writing campaigns to legislators on behalf of undisclosed
interest groups.
- Lying by omission: A practitioner for a corporation knowingly fails
to release financial information, giving a misleading impression of
the corporation's performance.
- A member discovers inaccurate information disseminated via a Web site
or media kit and does not correct the information.
- A member deceives the public by employing people to pose as volunteers
to speak at public hearings and participate in "grass roots"
campaigns.
SAFEGUARDING CONFIDENCES
Core Principle
Client trust requires appropriate protection of confidential and private
information.
Intent
- To protect the privacy rights of clients, organizations, and individuals
by safeguarding confidential information.
Guidelines
A member shall:
- Safeguard the confidences and privacy rights of present, former, and
prospective clients and employees.
- Protect privileged, confidential, or insider information gained from
a client or organization.
- Immediately advise an appropriate authority if a member discovers
that confidential information is being divulged by an employee of a
client company or organization.
Examples of Improper Conduct Under This Provision:
- A member changes jobs, takes confidential information, and uses that
information in the new position to the detriment of the former employer.
- A member intentionally leaks proprietary information to the detriment
of some other party.
CONFLICTS OF INTEREST
Core Principle
Avoiding real, potential or perceived conflicts of interest builds the
trust of clients, employers, and the publics.
Intent
- To earn trust and mutual respect with clients or employers.
- To build trust with the public by avoiding or ending situations that
put one's personal or professional interests in conflict with society's
interests.
Guidelines
A member shall:
- Act in the best interests of the client or employer, even subordinating
the member's personal interests.
- Avoid actions and circumstances that may appear to compromise good
business judgment or create a conflict between personal and professional
interests.
- Disclose promptly any existing or potential conflict of interest to
affected clients or organizations.
- Encourage clients and customers to determine if a conflict exists
after notifying all affected parties.
Examples of Improper Conduct Under This Provision
- The member fails to disclose that he or she has a strong financial
interest in a client's chief competitor.
- The member represents a "competitor company" or a "conflicting
interest" without informing a prospective client.
ENHANCING THE PROFESSION
Core Principle
Public relations professionals work constantly to strengthen the public's
trust in the profession.
Intent
- To build respect and credibility with the public for the profession
of public relations.
- To improve, adapt and expand professional practices.
Guidelines
A member shall:
- Acknowledge that there is an obligation to protect and enhance the
profession.
- Keep informed and educated about practices in the profession to ensure
ethical conduct.
- Actively pursue personal professional development.
- Decline representation of clients or organizations that urge or require
actions contrary to this Code.
- Accurately define what public relations activities can accomplish.
- Counsel subordinates in proper ethical decision making.
- Require that subordinates adhere to the ethical requirements of the
Code.
- Report ethical violations, whether committed by PRSA members or not,
to the appropriate authority.
Examples of Improper Conduct Under This Provision:
- A PRSA member declares publicly that a product the client sells is
safe, without disclosing evidence to the contrary.
- A member initially assigns some questionable client work to a non-member
practitioner to avoid the ethical obligation of PRSA membership.
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PRSA Member Code of Ethics Pledge
I pledge:
To conduct myself professionally, with truth, accuracy, fairness, and
responsibility to the public; To improve my individual competence and
advance the knowledge and proficiency of the profession through continuing
research and education; And to adhere to the articles of the Member Code
of Ethics 2000 for the practice of public relations as adopted by the
governing Assembly of the Public Relations Society of America.
I understand and accept that there is a consequence for misconduct, up
to and including membership revocation.
And, I understand that those who have been or are sanctioned by a government
agency or convicted in a court of law of an action that is in violation
of this Code may be barred from membership or expelled from the Society.
________________________________________
Signature
________________________________________
Date
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